Draft only — cancellation, payment and operational terms must be reviewed against actual business practices before launch.
Quotations and availability
A quotation is not a confirmed booking. Vehicles remain subject to availability until the agreed advance is received and confirmation is issued.
Pricing and inclusions
Pricing may vary by vehicle, route, distance, duration, pickup points and travel date. Tolls, parking, state tax, permits and driver allowance are included only when stated in the final quotation.
Customer itinerary
The customer is responsible for providing accurate locations, timings, passenger counts, luggage needs and route details. Material changes may require a revised quotation.
Advance, cancellation and refunds
The advance amount, balance due date, cancellation charges and any refund eligibility will be stated in the accepted booking terms.
Operations and substitutions
Where reasonably necessary, a suitable substitute vehicle may be arranged. Traffic, weather, road closures, government restrictions and other external conditions may affect travel time.
Passenger conduct and damage
Passengers must follow lawful driver instructions and avoid unsafe, unlawful or damaging behaviour. The booking party may be responsible for damage beyond normal use.
Final agreement
The specific written quotation and booking confirmation take precedence where they differ from this general website summary.